Stationed at the main entrances, Ambassadors serve as the face of the Museum and an important link between our public, exhibits, and available resources. They help create a welcoming environment for all visitors and increase accessibility of the Museum’s exhibits and programs through sharing information, making connections, and answering questions. Ambassadors also serve an interpretive role by utilizing storytelling techniques to stimulate curiosity and exploration, helping visitors by asking thought-provoking questions and sharing themes to look for as they move through the Museum.
Ambassadors serve both as a greeter and an active participant in interpreting and enhancing the visitor experience. This role empathizes proactive education before visitors begin their visit, setting them up for a richer and more meaningful experience.
Responsibilities
- Create a positive first impression of the Museum by setting for a welcoming, engaging, and educational tone.
- Develop and implement a brief and adaptable introduction for diverse Museum visitors.
- Help visitors navigate the Museum, plan their visit, and provide general information.
- Highlight key themes, important artifacts, and engaging aerospace stories, building excitement and offering visitors a deeper understanding of the Museum.
- Maintain knowledge of exhibits, programs, events, staff, facilities, and daily schedules to share with visitors as appropriate.
- Encourage visitors to connect with the exhibits by framing key questions or challenges they can look for during their visit.
- For any special exhibits or programming, provide an overview of what visitors can expect and offer tips on how to fully engage with the new material. Give context about how the exhibit or program connects to the Museum’s overall mission and collection.
Qualifications
- Energetic, outgoing, and friendly, with a passion for aerospace and sharing knowledge
- Strong desire to assist visitors from diverse backgrounds.
- Ability to succeed in a crowded, noisy atmosphere.
- Ability to work both independently and collaboratively.
- Ability to make complex information accessible and engaging to diverse audiences.
- Must be 16 years of age or older.
How to Apply
Please select an application form below if you are interested in becoming an Ambassador volunteer at The Museum of Flight.
Youth Volunteer Application (16-17 years)*
*For youth applications, one reference is required. Please follow the link to download the Youth Reference Form and attach the completed form to your digital application:
