The Access Guide provides interpretive tours and activities aboard and associated with the Space Trainer Crew Compartment and performs necessary work related to the tour experience and upkeep of the area.
Some of the duties the Access Guide will perform are:
Provide interpretive tours to groups ranging from 2 to 24 persons
Provide quality customer service to visitors, and perform crowd management duties, acting as a ticket taker as needed
Perform daily set-up, take down and cleaning of the exhibit
Develop a complete and thorough understanding of the Crew Compartment and its subsystems
Perform maintenance and administrative tasks as directed
Volunteers must possess strong interpersonal communication, public speaking, and customer service skills; able to quickly master technical systems; be dependable, punctual, and willing to commit to a schedule; self-directed and willing to take initiative
A Gallery ambassador is a volunteer mixture position between concierge and security guard. The Museum places ambassadors at the entrance and in the Charles Simonyi Gallery. They encourage guests to learn about the museum while supervising the galleries to ensure the safety and preservation of the artifacts.
• Provide on-the-spot customer service to visitors
• Provide welcoming, helpful, and friendly service to all visitors.
• Direct visitors to admissions, store, etc., and other amenities as needed.
• Stay knowledgeable of current exhibitions and events and be able to connect visitors to information they are seeking.
• Energetic, outgoing, and friendly individuals with an enthusiasm and interest in the Museum of Flight.
• Ability to succeed in a crowded, noisy atmosphere.
• Must be able to stand and/or walk for at least three hours at a time.
• Skilled with interacting with the public, retaining a courteous manner at all times.
• Speak fluent English; fluency in other languages is a plus!
• Maintain a neat personal appearance and adhere to the preferred dress code.
The Museum has opened a new gallery that includes the Space Shuttle Trainer. Stretching over 100 feet, and four stories high, the artifact was used by NASA to train every space shuttle astronaut. The Museum has added stairs and ramps to make the expansive cargo bay accessible to all visitors, including those with disabilities. Airpark Hosts rotate among Air Force One, Concorde, and the Space Shuttle Trainer to provide customer service such as answering questions about these exhibits, taking count of visitors going inside and monitoring traffic flow. It is a great opportunity to meet people from all over the world and support three of the Museum’s most popular artifacts.
Hosts must be able to handle stairs and a variety of weather. There are two shifts available - 10:00 to 1:30 and 1:15 to 5:00. Volunteers are especially needed on Saturday and Sunday.
Bring history to life creating new pieces or using pre-scripted pieces, historical re-enactments, and stage management skills. Any level of experience is welcome. Performances are scheduled for the Museum's peak times, mainly Thursday evenings and weekend days.
For more information visit the Amazing Skies Theater.
Docents are an important resource at The Museum of Flight. They are among the first people to directly interact with visitors. Docents give tours, conduct aviation and space-related talks, and may be given the opportunity to present school programs. Docents are stationed throughout the Museum to answer questions about the exhibits and artifacts. Shift availability depends upon current needs.
- Have excellent communication skills
- Teaching or public speaking experience
- The ability to work with diverse groups of children, adults, staff and volunteers
- Be able to accept supervision and evaluation of your volunteer work
The next available class is scheduled in March of 2015. If you would like to be considered for the 2015 class, submit your application now. You will be contacted in January for an interview. You can become involved in other volunteer positions while waiting to attend the docent class.