Under the Supervision of the Private Events Manager, the Private Events Lead assists the department as needed, primarily with monitoring and setting up evening and weekend events. The Lead serves as a liaison between clients and Museum staff, including Security, Facilities, Technical Services, Volunteers and Visitor Services departments. A primary function of this position is ensuring client and vendor compliance with Museum policies and... more
The Public Engagement Manager is responsible for developing and implementing public programs, events and activities that: support the Museum mission, vision and goals and educate, entertain and engage Museum visitors of all ages. This position has direct reports and has staff supervisory responsibility. The Public Engagement Manager will work with a diverse work group that includes staff within the Public Programs, staff in other Museum... more
Visitor Services (VS) Assistants are part of the front line staff, meaning they work with the public and are usually the first and last people with whom our visitors interact. Providing excellent customer service is their primary responsibility. Making good impressions is critical for the success of our organization. VS Assistants are to greet visitors with a warm receptive welcome immediately upon their arrival. They are to provide... more
The primary function of the Museum’s Security Department is to ensure the safety and security of the Museum’s visitors, staff, facilities and its artifacts with a customer service mindset. This department supports all activities, functions, and endeavors of The Museum of Flight. The Security Officers’ responsibility is to uphold the Museum’s policies and procedures by supporting Museum functions and by providing excellent support to all of... more
The Individual Giving & Membership Manager develops, implements and manages a strategic Individual Giving and Membership plan. This position oversees all aspects of annual giving, direct mail strategy, and membership activities of the Museum. The position is metric driven, with success being defined through analytical measurements.