Special Exhibit Facilitator

Special Exhibits Facilitators have the unique opportunity to share in the excitement of our new and temporary exhibits. Volunteers enhance the variety, stimulation and new insights into science and the humanities. An educational orientation is provided for each exhibit encouraging and enhancing the hands-on learning experience.

Special Exhibits Facilitators are friendly, positive, enthusiastic, and flexible volunteers who recognize the needs of our guests and help ensure they have an enjoyable experience in our Temporary Exhibits. A summer-long (and possible ongoing) volunteer position, they provide excellent customer service by greeting guests when they first arrive, helping guests plan their visit, providing information as the guest transitions through the exhibit, answering questions regarding content, and facilitating visits to Above and Beyond, Boeing Centennial, and/or Aviation Pavilion exhibits. Facilitators may also assist with special events, dependent on their availability.

This is an ongoing position where volunteers will assist with all temporary and new exhibits. Volunteers will train for all temporary and new exhibits and will facilitate multiple exhibits when they are running concurrently.

Required Skills
Excellent customer service skills, solid oral communication skills, ability and desire to work with people of all ages, firm understanding of facilitation techniques as outlined in training, ability and desire to work as part of a team, and a flexible and proactive problem solver. Bilingual skills a plus. Applicants do not need to be a content expert, but rather have a passion for learning new content and excitement about sharing new information to help enrich our visitors’ experience.

Training
The training program consists of formal training for our combined new and temporary exhibits. This training is devoted to learning about facilitation positions specific to each exhibit. Volunteers will be required to complete training for all specific temporary exhibits. Multiple exhibits begin and end on different dates, so temporary exhibit volunteers will train for new exhibits while facilitating a current exhibit.

Scheduling Requirements
Applicants must be able to volunteer for a minimum of 2 shifts per month. The regular shift times are 8:30 a.m. – 1:00 p.m. and 1:00 - 5 p.m. Monday - Sunday. (Tentative schedule)This position begins May 28, 2016.

Age Requirements
Available to individual applicants 14 and older.

Submission Details

To apply, contact Carol Thomson at volunteers@museumofflight.org.